Frequently Asked Questions

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Welcome to Hubcon IT Services, the world’s pioneering open-source SD-WAN platform. Here, you’ll find answers to common questions from individuals exploring Hubcon IT Services. If your query isn’t addressed below, please don’t hesitate to reach out!

For technical details or unique usage concerns, check out our Google users group. If you have an active support plan, you’re welcome to contact our support team directly for assistance.

Hubcon IT Services stands apart with three breakthrough innovations:

  • The First Open Source for SD-WAN & SASE – Hubcon IT Services offers the world’s only fully open-source SD-WAN solution, setting a new standard. While open-source options exist for various networking components, ours is the first and only solution providing a comprehensive open-source SD-WAN for secure, scalable networking.

  • The First and Only Application Store for SD-WAN & SASE – Much like smartphones revolutionized feature phones, Hubcon IT Services is transforming enterprise networking. Imagine Android for routers: our open, modular SD-WAN platform includes an application store where network, security, and monitoring apps run directly within the router’s data flow or management layer, pushing beyond traditional VNF orchestration.

  • SD-WAN & SASE’s First SaaS Business Model – With Hubcon IT Services, clients enjoy the flexibility of a SaaS approach. Users can create an account, explore our free tier, and benefit from a pay-as-you-go model, aligning costs with usage just like popular SaaS platforms.

  • You can request the link to download the Hubcon IT Service open-source code from Git on this page.

While Hubcon IT Services offers open-source solutions, we also provide several flexible paid options, including self-hosting and SaaS models.

SaaS Model (Shared and Isolated Dedicated Environments)

With our SaaS option, we handle DManager hosting, eliminating the need for setup and ongoing management on your end. You’ll receive automatic DManager updates and remote DEdge software upgrades, which can be scheduled at your convenience. This SaaS model includes both a shared environment (free accounts available) and an exclusive isolated environment dedicated to your use.

Key features of the SaaS option include:

  • A hosted, multi-tenant management system (DManager)
  • Pricing details accessible on our website
  • End users can create their own accounts
  • Partners have the ability to create accounts, onboard customers/users, and directly manage billing
  • Payment is based on the number of DEdge instances managed during the billing cycle, not bandwidth
  • No long-term contracts; enjoy monthly payments with the flexibility to cancel anytime
  • Technical support is available for SaaS customers and POC users. See our Support Plans & Terms for details.
  • Self-Hosting of FlexiManage

With our self-hosting option, you can operate the system on your own infrastructure. Currently, we support hosting on AWS, with additional cloud options planned based on customer demand.

Features of the self-hosting option:

  • You’ll manage and support your customers, with our team providing backend support to you
  • Payment is based on usage reports submitted to us
  • A one-year commitment is required
  • For pricing information, fill out the request form under the self-hosting tab.

The pricing for Hubcon IT Services is available on our website. On that page, you can view the costs for the SaaS model and submit a form to request pricing for the self-hosting commercial license.

Both options are available.You can either host the management software yourself or use Hubcon IT Service’s SaaS model where DManage is hosted by us.

Each option has different pricing.

Generally, we recommend starting with the SaaS model and transitioning to self-hosting as your deployment grows, if it suits your organization.